How to book with us

Booking your special canoe trip with The River Wye Canoe Hire Company is easy. Simply telephone us on 01600 890470 and we will do the rest. When you call, please have available the following information:

1. The date(s) of your proposed trip. Try to have a choice if possible, especially in high season.

2. An idea of which journey(s) you would like to make.

3. The number of people in your party, together with ages of everyone under 18.

4. Have a credit/debit card to hand for your deposit.

5. If your prefer, you can email us using our booking enquiry form giving a contact name and number, and we will call you to take your booking.

Payment Terms:

1. A 25% non-refundable credit/debit card deposit required at time of booking. Please make cheques payable to 'The Canoe Hire Company'. Our BACS details are available on receipt of email request.

2. For group/corporate/team building/large bookings, we require a 50% non-refundable card deposit upon booking.

3. In all cases, the balance is due in full upon arrival.

4. Payment of the balance may be made by cash, credit/debit card or cheque.

Cancellation Policy:

CANCELLATION BY US: We have the right to cancel or re-schedule bookings at our discretion if adverse weather or water conditions are in force on the day of your booking. In these circumstances, deposits will be refunded in full.

CANCELLATION BY YOU: If you cancel your booking, we reserve the right to charge you according to the notice you have given us:
a. more than seven days - your deposit will not be returned
b. within seven (7) days but more than 48 hours - 50% of basic hire cost.
c. less than 48 hours notice - 100% of basic hire cost.